The importance of quality inspectors in printing companies

1. It is necessary to avoid the management system from being useless

Each printing company's management system will have strict and clear quality policies, standards and other quality management clauses, and will be implemented as a daily work standard to the quality inspection department, granting quality management a veto. However, the reality is: when there are many production tasks, urgent items are coming, and the deadline is in a hurry, quality control may be artificially relaxed. This is a common phenomenon when printing large quantities of books and periodicals; When there is a conflict between economic benefits, the immediate benefit is often considered first. Under certain hints or some forms of interference from corporate leaders, construction or delivery can continue, and the quality inspection department often feels pressure to implement quality standards. Over time, the quality inspectors have learned to observe the leaders at all levels, and the corresponding quality standards have slowly become double or multiple artificial standards, which will do no harm to the future development of the enterprise.

2. Undesirable nanny quality management model

In the small and medium-sized printing enterprises, the quality of employees is generally not as good as that of large regulated enterprises, and the various rules and regulations are not very comprehensive, so it is easy to cause a misunderstanding. The monitoring of product quality is controlled by technical personnel and inspection personnel. Not rely on all employees to work together. It is believed that appointing special quality inspectors to focus on various processes and machine teams can print high-quality products. As long as there is a quality inspector present, quality problems can be solved without worry. Printing is a systematic project, and there are many production processes. The main processes of pre-press, printing and post-press processing add up to at least more than 30 channels. If you are busy, you will need three shifts to turn the shaft. If you use the "specialized tracking" method, how many quality Inspector? This is unrealistic. This kind of nanny management has also fostered the dependence, laziness and inactivity of the machine personnel, not asking for progress, not using their brains to actively deal with various technical problems, and sometimes find some excuses to shirk their responsibilities: "Quality inspectors have already seen After, it has nothing to do with me "," I will not, I have to ask the quality inspector to solve the problem "and so on. With such a working atmosphere, one day the quality inspector can't be present to deal with something in time, and the production of this process may stop, which is really sad.

We should have such a clear concept of quality management: Quality is produced by the joint efforts of all employees, rather than relying on item-by-item inspection by quality inspectors. In the production process, the technical level, proficiency and sense of responsibility of the front-line operators at the grass-roots level are the key factors for stabilizing and improving product quality, and the quality inspector timely and effectively inspects and urges, and promptly puts forward some reasonable suggestions and measures in order to Ensure that the quality can be truly monitored. Quality control should be based on prior prevention, that is, process control, followed by data specification operations of each process, combined with self-inspection and mutual inspection of upper and lower processes and random inspection by independent quality inspection departments, so that printing quality can be controlled at Within the foreseeable range.

3. The job of the quality inspector is not to "walk around"

Many grassroots operators and general managers believe that the quality inspector's work is very easy and is a good post worthy of yearning. The daily work of quality inspectors is nothing more than wide-eyed, holding measurement tools in hand, walking around in various production departments, wandering there, and dangling for a day.

On the surface, the quality inspector's job is to rely on "eyes", but this "eyes" contains the wisdom and skills necessary for many quality inspection positions. First of all, it is necessary to have a high relevant culture and technical literacy in order to be competent for daily quality inspection and signing of various printed products; secondly, be familiar with the printing process, understand the operating procedures of each process, clarify the main causes of common quality accidents and be able to propose Corrective and rectification measures; moreover, to handle sudden quality accidents calmly and decisively, dare to take responsibility and take responsibility, and to judge quality accidents without being sloppy, it must be convincing; the last is also an important aspect, to be good at having good relations with people When dealing with operation and management personnel, we should not only talk about principles, but also pay attention to working methods and methods, so that others feel that the quality inspectors are here to help solve the problem. Face judge. Quality inspectors have these abilities, and can easily deal with it when supervising and inspecting the quality of printed products of front-line personnel. If they encounter "difficult and complicated diseases", they can communicate and negotiate with colleagues and leaders in a timely manner.

Quality monitoring mainly starts from two aspects: one is the digitization and standardization of each process; the second is the process management and management of process flow. The former is to implement operating standards, focusing on actual data, not just listening to reports. To see the report, see what you see is true. The latter is based on the data of each process, monitoring the workflow and operation requirements of each process for deviations and correcting and preventing in time. This requires quality inspectors to go around the production department purposefully and wander around purposefully to control and eliminate quality defects in a budding state.

4. Quality inspection work should focus on the source

Quality inspection work should focus on the key points and the source, so as to effectively control the quality, which is the requirement of process control. The author believes that the key monitoring of the quality of the entire printing process is mainly in two links: one is the check before the pre-press film (CTP version), and it has more complete production process instructions and complete inspection methods; the other is the post-press processed products The intensity of random inspection before leaving the factory. Of course, the premise of achieving key control is that all processes are operated in accordance with the requirements. If each process is only operated according to your own ideas and for your own convenience, it is impossible to achieve pre-control. For example, the signatures produced by the rotary printing press do not conform to the requirements of the entire book, the size of the folding edges of the signatures varies, and the lengths are different. What is more terrible is that the flattening and bundling treatment is not performed in time to deform and curl the signatures . When it comes to post-printing and binding production, the signatures can not be matched up and down smoothly from the collating machine, and frequent shutdowns to adjust the signatures cause the linked production line to fail to produce at a fixed speed. In the quality inspection work, we should be good at summing up experience and lessons, and increase the intensity of inspections for frequently-problematic processes, which is helpful to reduce the frequency of quality accidents.

5. Cultivation of quality inspectors-"endure"

The quality inspector is an ordinary member of the company, but its position is more special, like an ordinary "player" in the football team and a "referee" on the playing field, so it should have a certain prestige to be able to change. "Law enforcement" well. The formation of the prestige of quality inspectors depends first on the leadership of the company and the care of all aspects, and more importantly, the quality inspectors strive to improve their qualities and work performance to create. Once a quality problem arises, some leaders may not understand the truth and will indiscriminately accuse the quality inspectors of not doing their duty, so that the quality inspection department bears a burden such as "scapegoat". At this time, "forbearance" is a calm move. It is the prestige of quality inspectors to actively try to correct and have preventive measures. The inner quality of quality inspectors is the key to prestige. The working method is simple and rough, the service awareness is poor, and the business does not know the question. The quality inspectors who cannot work independently must have no prestige and will be eliminated sooner or later.

The quality inspector's own job responsibilities determine that the quality inspector must be in charge of the work, the people, and will certainly offend many people. For the enterprise and for their own future, the quality inspector cannot do all of them. The ideal person who can play the game, but at least to be "a useful person who can solve practical problems", must not be a "useless mediocre person." When implementing the rules and regulations of quality management, you must be fair, just, and open, and not afraid of taking responsibility (at the critical moment, dare to make a decision, come up with feasible solutions to solve problems, even if it is not perfect or wrong, leadership will be your first Pay the tuition to buy lessons, I will not blame, the author has a deep understanding of this), then the prestige of the quality inspection department will naturally be established, let the supervisor be convinced, and the quality inspector will naturally be handy when starting work .

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