Do you want to go home, do you want to sleep? Recently, Ms. Chen, a resident of Liwan District, told the author that it has been plagued by excessive formaldehyde in the new furniture in the past few months, and she was physically and mentally injured. I don’t know how to be good. Does Guangzhou have an authority to specifically detect air quality? How can citizens get help from these departments? How to claim from a company that produces unqualified products? Miss Chen said a series of doubts in the hearts of the public.
Have a room to sleep in the living room to change the bedroom
When the author just walked into Miss Chen’s house, she was stunned by the mess of clothes, daily necessities, books and other things in the living room. In the heap of debris, there are mats and quilts. "The smell of furniture in the room is too big. I don't dare to sleep in it. I can only move things to the living room." She said helplessly.
The author then walked into the room and the study, only to see the closet door open, all kinds of drawers and small cabinets were placed all over the floor. The smell in the room was a bit strange, but not strong. According to reports, in addition to the living room furniture, other furniture were ordered in Guangzhou in November 2011 in a home delivery products company, moved to the home on January 3 this year.
“The initial smell was not too big. I thought that the new furniture would have such a taste. I didn’t pay much attention to it.†Miss Chen said that after a few days in her new home, her face began to turn red and her throat felt uncomfortable. After a week, her face Growing a red rash. "I went to see a doctor later and cured my face, but the stomach is still often uncomfortable, I want to vomit, I can't eat anything."
Although Miss Chen’s mother did not live with her daughter, she was very angry. “She has been uncomfortable during this time. She has lost ten or twenty pounds and her face is ugly. My heart hurts.â€
After several times, the formaldehyde has exceeded the standard.
In March, Miss Chen’s colleague accidentally mentioned to her that physical discomfort may be caused by excessive chemical emissions from new furniture. So, Miss Chen found a company on the Internet that called "professional testing of indoor air" to test furniture. The results showed that Miss Chen’s master bedroom, guest room and study room formaldehyde exceeded the standard by 4-6 times. Later, the company carried out formaldehyde removal for Miss Chen's furniture and charged a fee of 2,500 yuan.
“After a week of clearing formaldehyde, I stayed again, but I still had symptoms such as sore throat. After that, I only dared to sleep in the living room.†Miss Chen said that because the testing company clearly stated that it would insure its indoor air for 10 years, When she felt unwell, she again asked for testing in July and August. The result is that formaldehyde is still exceeding the standard. If advanced cleaning measures are taken, an additional 5,000 yuan will be required.
Ms. Chen complained to the Consumer Council of the Tianhe Industrial and Commercial Bureau that the furniture manufacturer had recently received compensation of 2,000 yuan from the manufacturer. “At the beginning, they didn’t agree to pay so much. I asked for information on the production location, production process, and manufacturer. They didn’t want to provide money. But they didn’t admit that the new furniture caused the indoor air to fail. 'Caring and comforting the air in the customer's home is not up to standard'." Miss Chen said.
A few days ago, Miss Chen found a volunteer group on the Internet to test the formaldehyde index of the new furniture free of charge. The formaldehyde index detected by the group was higher than the first test of the "professional testing company".
"The money has been spent a lot. I haven't slept a safe feeling yet." Miss Chen spread the air test report to the author for half a year, and she looked helpless.
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