Minefield encountered three no products
At present, there are many shopping websites, not every one is standardized, so it is impossible to exclude the possibility of buying three no-home products (lack of information that must be included in production date, license number, Chinese product manual, etc.).
“Since online shopping is convenient, there are risks.†Consumers said that in general, large trading platforms require merchants to have certain qualifications, but in fact, businesses are still mixed. In online transactions, it is difficult for consumers to see specific Information, there is no way to distinguish between authenticity.
Precautionary measures: Compare the regular shopping websites, search for related products, find the favorite styles, and then filter the merchants. At the same time, the merchant can be required to provide clear details as much as possible. If the seller is not satisfied, it is best not to choose. In addition, you should choose an online store with high reputation and good buyer evaluation; if the business has a physical store, it is best to go to the physical store to see the relevant samples. In addition, the choice of a third-party payment platform is relatively secure. In the event of a quality dispute or after-sales problem, you can also find a website to protect your rights.
Minefield two goods are not difficult to obtain evidence for the board
"Materials do not match, the process is very different, resulting in furniture completely out of the board" is one of the problems that consumers often encounter. Many consumers have experienced the "stealing day" of materials.
In the store, consumers can not only see the real thing, but also get the model to compare. However, in the network sales, this part of the link has been omitted, which is why consumers often encounter difficulties in defending their rights.
Precautions: In addition to choosing a reliable trading platform and merchants, consumers should know the product information in detail when purchasing, and keep the chat records, related pictures and other information in case of problems. Some stores can provide samples, but buyers need to pay for the courier themselves. In order to better protect the rights and interests, it is recommended that consumers check the samples or samples before the bulk consumption, and make a decision after making detailed judgments on the materials. Netizens suggest that you communicate with the merchants before placing an order, so that they can provide more pictures and product information. One penny is worth the goods. When you choose, you can shop more than three, which is relatively more secure.
Mine area three environmental performance lack guarantee
After the furniture is bought home, many netizens judge whether it is environmentally friendly or not. “Nothing to smell†is usually considered environmentally friendly. Although many merchants also use "green environmental protection" as the propaganda feature, there is no clear explanation on which environmental protection standards the products meet and which environmental protection level.
The state has mandatory standards for the environmental protection of products. Experts said that if it is building decoration materials and furniture, it can be implemented according to the two mandatory national standards of "Formaldehyde release limit for wood-based panels and their products for interior decoration materials" and "Limits for harmful substances in wood furniture for interior decoration materials".
Precautions: If the merchant has a higher level of commitment to environmental protection, consumers should pay attention to retain relevant information and evidence.
Minefield four transportation is still more expensive
The survey found that most of the furniture manufacturers provide door-to-door service, but many foreign stores will clearly inform the purchaser that after the furniture is shipped to the city, it can only reach the transfer station of the logistics and transportation, and the consumer must pick up the goods or pay for the transportation. At home. This link also makes some consumers dissatisfied.
Experts said that if the goods arrive at home, if they find problems such as damage and bumps, consumers have the right to file an objection or reject them at the time of acceptance. As the first responsible person, the seller should communicate with the transporter if there is a bump in the transportation process. In addition, under normal circumstances, the agreed delivery is "delivered, installed, placed in place." However, if the merchant informs in advance, the consumer will have to negotiate the transportation fee.
Precautions: When you make an appointment at the time of purchase and let the logistics company deliver to your home, you need to determine whether you need to charge additional hoisting fees (lifting furniture from the window to your home), going up the stairs (sending stairs to transport furniture), etc. And retain relevant credentials
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